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COVID-19 Complaint Process Notice

COVID-19 NOTICE: HUMAN RIGHTS COMMISSION UPDATE

 

Our office located at 50 Elizabeth Avenue is closed to the public. There will be no front-desk support or any in-person appointments, meetings or hearings at this time.

Commission staff will be transitioning to work from home starting March 17, 2020.

We will continue to monitor this situation closely. Our number one priority is the health and safety of our staff and our community.

For more information about COVID-19 check out the Government of Newfoundland and Labrador`s website at www.gov.nl.covid-19. Follow us on twitter @nlhumanrights or go to our website www.thinkhumanrights.ca for updates.

 

**Please be patient, as some delays are expected**

 

 IMPORTANT INFORMATION

 1)         IF YOU THINK YOU WERE DISCRIMINATED AGAINST OR HARASSED

You have many options if you think you were discriminated or harassed:

It will take us longer than normal to get back to you. Complaints will be prioritized based on the applicable limitation periods.

 

2)         I HAVE A GENERAL QUESTION ABOUT HUMAN RIGHTS

If you have a general question about human rights, go to our website www.thinkhumanrights.ca or email the Commission at humanrights@gov.nl.ca. Inquiries will be answered as capacity allows and subject to prioritization.

 

 3)         IF YOU ARE A PARTY TO AN EXISTING HUMAN RIGHTS COMPLAINT

Commission staff will contact the parties to a complaint over the next few weeks to discuss next steps. If you do not hear from us or have an important question, email the staff member assigned to your complaint directly.

It is preferable to use email, rather than telephone.  Voice mail is being checked, but not on a frequent basis. Inquiries will be answered as capacity allows and subject to prioritization.

Reply and Rebuttal Forms will only be accepted using our new on-line forms at www.thinkhumanrights.ca. Any other documents/submissions requested by Commission staff will also only be accepted by email.  Do not mail, courier or drop off any information at our office at this time.

If you do not have access to email, call the Commission staff assigned to your complaint and something else can be arranged.

If you need an extension of time to file anything, email the Commission staff assigned to your complaint.

If appropriate, scheduled mediations and hearings can take place by phone or videoconference. In some cases, they may need to be re-scheduled. These decisions will be made in consultation with the parties.

The Commission is currently looking at other on-line options so that face-to-face mediations and hearings can continue.  We will notify the parties when this is operational.

Parties will need to contact the Supreme Court of Newfoundland and Labrador https://court.nl.ca/supreme/  to determine the appropriate limitation dates for filing judicial review/appeals of Commission decisions.