At a hearing, the Complainant gets a chance to prove their complaint and the Respondent gets a chance to defend themselves. A Human Rights Adjudicator listens to all sides of the story, reviews and considers evidence, and decides if discrimination or harassment happened. Adjudicators are independent of the Human Rights Commission. They have experience, knowledge and training in human rights law. Find out more about our Adjudicators here.
The goal of the hearing process is to resolve disputes in a way that is accessible, informal and flexible. Hearings can either be informal (in writing or a face-to-face meeting) or formal. A hearing must happen without undue delay.
The Human Rights Commission developed guidelines to help the parties navigate their way through the hearing process: